The Policy: This privacy policy is for this website; and served by Pizza1889, Nugent Shopping Park, Cray Avenue, Orpington BR5 3RP and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally, it will explain the use of cookies or software, advertising or commercial sponsorship from third parties and the download of any documents, files or software made available to you (if any) on this website. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you. Our contact information is provided if you have any questions.

The DPA & GDPR May 2018

We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation) which comes into effect from May 2018. We will update this policy accordingly after the completion of the UK’s exit from the European Union.

Use of Cookies

This website uses cookies to better the users experience while visiting the website. As required by legislation, where applicable this website uses a cookie control system, allowing the user to give explicit permission or to deny the use of /saving of cookies on their computer/device.

What are cookies? Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.

Website Visitor Tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertiser’s website through a referral program which may use cookies and will track the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computer’s hard drive. Users should therefore note they click on sponsored external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

Contact & Communication With us

Users contacting this us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.

Email Mailing List & Marketing Messages

We operate an email mailing list program, used to inform subscribers about products, services and/or news we supply/publish. Users can subscribe through an online automated process where they have given their explicit permission. Subscriber personal details are collected, processed, managed and stored in accordance with the regulations named in ‘The Policy’ above. Subscribers can unsubscribe at any time through an automated online service, or if not available, other means as detailed in the footer of sent marketing messages (or unsubscribe from all Mailchimp lists). The type and content of marketing messages subscribers receive, and if it may contain third party content, is clearly outlined at the point of subscription.

Email marketing messages may contain tracking beacons/tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of subscriber data relating to engagement, geographic, demographics and already stored subscriber data.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites.)

Shortened URL’s; URL shortening is a technique used on the web to shorten URL’s (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Policy & Usage

We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.



The Pizza 1889 mobile application is owned and operated by Pizza 1889. {2nd Floor 167-169
Great Portland Street, London, England, W1W 5PF}, who are the controller of all stored data.
PepperHQ Ltd operate as a processor of data for the Pizza 1889 App.
This policy, together with our MOBILE APP TERMS OF USE, explain how we may use information
we collect about you, as well as your rights over any personal information we hold about you.
Please read this policy and our MOBILE TERMS OF USE carefully.
Information we collect about you through the Pizza 1889 App.

We collect information about you when you:
register to use the Pizza 1889 App;
– register your debit or credit card details;
– upload a profile photo
– and use the payments facility in the Pizza 1889 App to pay for your purchase.

This information is collected, stored and processed under Atricle 6(1)(b) of the GDPR, “processing
is necessary for the performance of a contract to which the data subject is party or in order to take
steps at the request of the data subject prior to entering into a contract” i.e. We need this data for
you to be able to use the App for it’s primary purposes.

Using your information
Collecting personal information in the Pizza 1889 App (name, email address, date of birth) helps us
to better understand what you need from us.

We use your information to:
improve the functionality and performance of the Pizza 1889 App; personalise our services to you;
tell you about important changes to the Pizza 1889 App and related services, and manage
promotions, competitions, customer surveys and questionnaires.
Your personal information is safe with us and will never be released to third party companies for
marketing purposes.

The Pizza 1889 App captures your geographic location when you attempt to “check in” to one of
our stores. We do this to identify which store you are in or near to allow you to pay using the Pizza
1889 App, and to provide an enhanced visitor experience (for example, through digital loyalty
cards). We will only capture this information with your consent. The Pizza 1889 App also captures
basic usage metrics to help us identify any problems and to make improvements in the future.
These metrics also help us understand how people use the Pizza 1889 App and how many people
use the different functions within the Pizza 1889 App.

Your contact details and personal information may be used to send direct marketing messages to
you via your contact details provided. This is done only with your explicit consent, which can be
withdrawn at any time from the ‘MyAccount’ options within the app. You may refuse consent for
marketing messages without detriment to any other areas of functionality within the app.

Information We Capture

Geographic location
We provide enhanced store visit experiences when you choose to “check in” to one of our stores
and allow you to pay using the Pizza 1889 App. You may prevent the Pizza 1889 App from
accessing your device’s location services, or turn off the location services of your Mobile Device.
Doing so will impact the capability of the Pizza 1889 App and prevent you from enjoying an
enhanced experience.

Data you share with us (Including information you give us when signing up, and information which
is shared automatically, such as Device ID, and IP address)
We use this data to log you in to the Pizza 1889 App and it helps us understand our customers
better and present you with appropriate offers and promotions Your data is stored in an encrypted database and transferred over a secure network connection. You decide which data you do and do
not share with us. If you ask us to, we will update, correct or delete any data which you give to us.
Data you share with us if you log on through Facebook (Including your gender, date of birth, profile

We use this data to log you in to the Pizza 1889 App, and it helps us understand our customers
better and potentially present you with offers and promotions Your data is stored in an encrypted
database and transferred over a secure network connection You decide which data you do and do
not share with us. If you ask us to, we will update, correct or delete any data which you give to us.

Your Card details
Your card details are not stored on the Pizza 1889 App and they are only used in accordance with
your top-up instructions. Your card details are stored with our payment gateway partner {STRIPE},
who are a Level 1 certified PCI-DSS Service Provider. You do not have to use the payments facility
within the Pizza 1889 App to pay for your purchase.

Your profile photo
Your profile photo is used in store to verify your identity If you ask us to, we will update, correct or
delete your profile photo. However, you must have a profile photo if you wish to use the Pizza 1889
App to pay for your purchases in-store.

Your purchase history
We use your purchase history to provide personalised offers and analyse which products and
rewards are most likely to interest you.

Data storage, protection and your right to access and erasure
Your data is stored in an encrypted database and transferred over secure network connections. We
will store your information for as long as your account exists in the Pizza 1889 App. If your user
account is entirely inactive for a period of 12months or more, we will delete your account. If you
ask us to, or if you delete your account, we will delete the information linked to your account which
can identify you personally, including your profile photo and personal details.
You may ask us, at any time, to provide to you confirmation that your data is being processed and
access to your personal data. This will generally be provided within 7-21 working days.

Marketing and research
If you agree, we may contact you:
with offers and information about Pizza 1889 products or services.
for customer research, e.g. to help improve our service.
You can ask us to stop contacting you for marketing and/or research purposes by following the
instructions in any such communication or by emailing us at
Disclosing your information
We will never disclose your information to anyone outside of Pizza 1889 except:
-Where we have your consent
-Where we are required or permitted to do so by law
to other companies who provide a service to us as a processor under the terms of this privacy
-To any successors in title to our business.
If we ever transfer your personal information to countries outside the European Economic Area we
will ensure that appropriate security measures are taken.
Accessing your information
To obtain a copy of the information we hold about you, email us at .
Please confirm any details to help us identify and locate your information. If any of the details are
incorrect, let us know and we will amend them.
Changes to our policy
This policy replaces all previous versions and is correct as of May 2022. We reserve the right to
change the policy at any time.
Contacting us

If you have any queries, please contact us at